Creativity, risk, and the audit culture

Sun, 2007-05-20 23:58Graham Jeffery
This is a (slightly edited) cross-posting from my main blog at generalpraxis.blogspot.com. Sorry it's so long! It was provoked by some reflections following my participation in a discussion about creativity in education on BBC Radio Four's "The Learning Curve". I put it here becuase I thought it might be of interest to some of you thinking about public sector innovation...would be interested in any responses!
On Radio 4's Learning Curve last week the most interesting point made was one that none of us managed to address properly. Loosely paraphrasing, Libby Purves said "in a world in which everything must be assessed and graded in order to keep everyone safe, the less safe everyone feels." A succinct summary of a major problem. Likewise, a number of recent reports are questioning what is the point of all the assessment to which young people are subjected. Is it for their benefit ("assessment is for learning", as they like to say in Scotland), or to keep track of how the school is performing in comparison to others and in comparison to national 'norms'? So who is being assessed? The learner or the institution? The answer, surely, is 'both' - but there is very limited evidence that all this assessment, and even worse, testing, is having much effect on anyone's ability to learn, or on teachers' ability to teach effectively.

So, at worst, does the obsession with measuring student attainment in order to compare institutions (the apparatus of institutional comparison) actually divert teachers' attention from meeting the needs of individual learner ? Who is all the assessment and audit for? OK, so there's a need to know whether public money is well spent, hence the intense scrutiny of public services. But the audit industry around education (and other public services) creates a culture of performativity which certainly feels something like a straight-jacket to those people who are working in it. Creativity in this context is heavily circumscribed by regulation, bureaucracy and hierarchy. This is a tension that creative practitioners have to address all the time.
The literature on public sector innovation doesn't really address the profound tension between the conditions needed for innovation and the conditions imposed by a normative audit culture. But in the business world, some companies do seem to manage to innovate and balance regulation and accountability - the difference, broadly, seems to me to be that the public sector isn't generally very good at learning and that it's not a business - it's not ruled by relatively straightforward goals and objectives. The 'products' of education are complex and contested. The public sector is also very distracted from learning by the huge burden of reporting, audit and inspection. 
And is the obsession with 'raising attainment' just creating a culture of conformity? Essentially does it encourage schools to 'select out' the learners that represent the most risky proposition? It certainly forces institutions to compete for the students that they think will improve their position in the output and attainment tables. Why would schools or universities want to admit students who might adversely affect their performance in the educational 'bottom line'? Who might be costly to support and difficult to teach? As I said in my book "a climate of performativity is likely to create a risk-averse management culture in which teachers retreat into standardised and normative versions of teaching and learning."

Surely the issue is more to do with how risk is managed, rather than the idea that risk can be eliminated completely. Creativity necessarily involves a leap into the unknown. Equally, just talking about encouraging 'risk taking' in an understandably risk-averse public sector culture without differentiating between acceptable and unacceptable risk isn't too smart either. There has to be a clear ethical framework for work with learners. But isn't that why we suggest that public servants should be professionals and employ professional judgement? Isn't that why we maintain the idea of a teaching profession so that there are appropriate values and ethics to underpin these kinds of professional choices?

For what it's worth, this somewhat lengthy abstract gives a sense of where my thinking on the notion of creative partnership is at the moment. Conversations with my partner Jackie about the constraints on innovation within the health sector show up similar issues. There's an article to be written, when we manage to get round to it...On the other hand, perhaps the issue is as much to do with the ways in which individual managers and practitioners internalise the audit culture, and use its techniques to constrain innovation and disempower others, as it is to do with trying to change structures and systems. There's inevitably some tension between the idea of providing a public entitlement, maintaining quality and standards in services, and the need to experiment and take (managed) risks in order to innovate. What is needed is imaginative and intelligently conceived funding and management regimes that don't treat the people 'delivering' public services as technicians to do the bidding of the centre but rather partners - experts - in improving and developing the quality of what is 'delivered.' So professional learning, research and development and professional dialogue becomes critical. Interestingly, even the National Audit Office says in a recent report:"Government departments should build stronger partnerships with local bodies and come to a better understanding of the challenges they face."

The introduction to Bob Jeffrey's recent book summarises some of the issues pretty intelligently: he describes performativity as "a principle of governance that enables strictly functional relationships to develop between a state and its inside and outside environments over and against the older policy technologies of professionalism and bureaucracy, through the institutionalisation of new management techniques and the development of 'mutual instrumentalism' (Ball, 2003). Performativity is a technology, a culture and mode of regulation that employs judgements, comparisons and displays as a means of incentive, control and change."

So my anxiety is that creativity discourse, harnessed to an uncritical performativity culture, constructs learners - and even teachers - as if all they are is individual 'creative entrepreneurs'. It maintains the idea that schooling is fundamentally about the needs of the economy - everyone is then a competitor - and downgrades the social, cultural, civic, interpersonal aspect of learning. What about the education of persons? We need to get beyond the idea that school is just the education of workers. Entrepreneurship should be one component in a balanced educational diet, but not the only ingredient. And even with all the rhetoric about personalised learning, the dominant discourse is still one of the learner (and parents) as consumers of educational services rather than participants...and teachers as 'deliverers' rather than 'designers.'

So where is this debate going? Thoughts, anyone?




Creativity, risk, and the audit culture

I think Charles Handy summarised much of what you said when he wrote about 'audit mania' in which we have 'checkers checking the checkers checking the checkers!'

The paradox is business and politicians say they want more creativity and innovation while focussing much of their efforts on measuring,checking and counting......there are even indices for creativity. Where does creativity occur? At the edge of chaos not amid order.....mmmm...food for thought....get that EEG out so we can measure what you're thinking!!

David